FAQ

 

The item I'm purchasing is made to order, how long will I have to wait?

Made to order usually takes 2-3 weeks for production, plus express shipping time listed here. If your order is urgent, please email us directly and we will do our best to fast track your order.

 

What is the fit like?

M-KARA's signature hourglass fit is true to size on the top and waist, and roomier in the hips, so if you're between sizes we recommend selecting the smaller size.

 

I subscribed to the newsletter, how do I receive my discount code for my first order?

Your discount code will appear on the screen once you hit 'subscribe'. You will also receive an email with the discount code in your email inbox. 

Please contact hello@m-kara.com if you require further assistance.

 

How do I apply a discount code in the checkout?

Please place your discount code in the “discount code” field just before your checkout.

 

Can I return my order?

Returns and exchanges are accepted within 14 days of receiving your purchases. Please check our full returns policy here.